July 17, 2019
Are you Ghosting your Applicants?
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Ghosting in HR
I'm finding that job candidates are getting ghosted by employers. To me this is unacceptable. At the minimum employer's should send the standard email explaining that due to the high volume of applicants not all candidates will be contacted. We thank you for your interest in our company.
This is an appropriate email after someone has chosen to work for you.
Phone Interview Etiquette
If you have done a phone screen on the applicant and you know from their responses, they won't be moving on to the next round of interviews. At the minimum, human resources should send a rejection email thanking them for their time. You don't want to explain in too much detail why a candidate didn't make it to the next round but you should give them the courtesy of a response.
In-Person Interview Etiquette
If you have performed a phone screen and brought the candidate in for an interview with the team, and you aren't going to be moving the applicant further, call them and let them know in person. If they don't answer the phone leave a voice mail and be sure to thank them for applying and wish them luck in their search.
The most important thing to contact them. We, as employers, should not be so arrogant to think that this employee is desperate to work for us but they have a choice. We should be grateful they wanted to apply. Ultimately without applicants and candidates who want to work at our organizations, we would be out of business.
Do me a favor and don't check references until you have your final two candidates. It is disrespectful to the candidate and to their friends, colleagues, and former supervisors taking the time to perform said references for your organization on behalf of your candidate.
Please don't waste their precious time doing references for everyone. Save it for the two finalists.
Please be respectful of job seekers. They have looked at your posted job description and feel they qualify for it.
They have looked at your company website and feel your organization would be a good fit for them.
They have possibly received a referral from a current employee. Show them why this person would say it's a good place to work.
Give them the respect they deserve and show them their first great impression of your company.
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