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    4. Heather Bass

      Results-driven Senior Executive with expertise in project management, strategy, and information technology


      Heather Bass is an accomplished and award-winning Senior Executive and Consultant with more than 18 years of success in delivering foundational information technology within a variety of industries.  Specializing in the Telecommunications, Retail and Insurance industries and leveraging extensive experience leading complex project management and six sigma initiatives, Heather is a valuable advisor for any organization seeking guidance in business transformation and process enablement through network infrastructure. Her broad areas of expertise include strategic planning, lean process design, business systems design, vendor relationship management, and program/project leadership.

      Throughout her executive career, Heather has held leadership positions with The LPM Group, Advance Auto Parts, Project Management Institute, and ACE Private Risk Services (Now Chubb). Additionally, Heather holds a PMP Certification, Six Sigma Black Belt Certification, Business Systems Analyst Certification, and an Executive (Adaptive) Leadership Certification from the Batten Leadership Institute at Hollins University.


      Principal Consultant - The LPM Group

      The LPM Group

      • Serves customers globally in the areas of IT specializing in the infrastructure space, process optimization, project management, and strategic planning
      • Provideds consultants to different companies (staffing)

      2011 - 2018

      IT Portfolio Manager - Advance Auto Parts

      Advance Auto Parts

      • Managed the infrastructure and engineering operations, additionally managing over 200+ FT employees and contractors, demand management, financial management, and operational management including PCI and SOX
      • Established team and network program, constantly monitor and evaluate the portfolio over time to ensure the portfolio is yielding desired results
      • Recipient of multiple awards including Woman to Watch, Oustanding Leadership and Quarterly Inspire award to name a few.

      2011 - 2014

      Board Member & Former SWVA President - Project Management Institute

      Project Management Institute

      • Provided leadership to plan and execute the 2012 PMI SWVA Learning, Leading, and Living Project Management Symposium
      • Implemented a new professional development model for them allowing project management professionals ongoing continuing education in the project management sphere while building a partnership with local colleges
      • Recipient, 2011 Chapter Volunteer of the Year Award

      2001 - 2011

      Project/Program Manager, Business Systems Analyst, IT PMO - ACE Private Risk Services (now Chubb)

      ACE Private Risk Services (now Chubb)

      • Worked with program management office, serving as a business analyst, project management in the project management and division focused on software and infrastructure implementation
      • Recipient of multiple awards, including the Exemplary Project Performance Award
      • Determined high-level stakeholder requirements, completed the cost-benefit analysis, enterprise architecture analysis, and developed a project budget and expected project duration
      • Completed multiple projects, including a PRS Client Application (CRM), Express Quoting System, Lotus Notes to Outlook Conversion, Riskmeter Integration, Loss Control Inspection System Implementation

      I’m Available To Advise On The Following Subjects

      Information Technology

      Six Sigma

      Product Development


      Project Management/Six Sigma & Lean Process

      Product Strategy & Execution

      Executive & Adaptive Leadership

      Network & Communications Infrastructure